What to Look for in an Outsourcing Partner

Your business is thriving, and you are feeling the growing pains. You want to make sure you’re providing omnichannel support […]

At ePerformax, our biggest priority is the safety and health of our employees and their families as the Covid-19 crisis continues to unfold throughout the Philippines. We are working on business continuity solutions to ensure we keep every employee safe and able to care for their families, while continuing to support our clients and business operations.

June 10, 2019

Why the details matter when it comes to customer service.

Believe it or not, the best business strategies of all is to provide excellent customer service as a standard. Not just sometimes– but ALL THE TIME.

June 10, 2019

How great customer service can turn a customer’s problem into a loyal relationship.

There is nothing more frustrating than having issues with your account and not being able to solve them. At ePerformax, we are partners with our clients, and we are in this together.

June 10, 2019

Philippines Voted #1 Again for Outsourced Customer Service

Once again, the Philippines has been voted THE BEST location for an outsourcing partner. For the second year in a row, the Philippines has been voted as the most favored place for offshore contact center delivery location.

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