At ePerformax our approach to technology goes well beyond the core capabilities
that are required "tickets to play" in today's contact center environment. We view
our role as your "technology partner" - capable of customizing, creating and
adapting "partnered" systems and solutions in order to have a complete and
seamless integration. We believe a flexible approach to understanding the
requirements of such an integrated environment is imperative, balancing
reliability, security, redundancy, customization, disaster recovery and other
partnership needs. As an internal focus the company's development efforts
emphasize the automation of processes to improve satisfaction and Net promoter
Scores (NPS), as well as to gather Voice of Customer Insights, thereby supporting
the company's overall focus on Performance Maximization.
ePerformax has been certified by a PCI Qualified Security Assessor that it meets the stringent requirements of the Payment Card Industry (PCI) Data Security Standard mandated by all major credit cards companies. PCI compliance mandates that ePerformax meet 12 industry-wide requirements designed to protect and secure cardholder data from being compromised. Our commitment to meeting the PCI standards is coupled with the company's own ISO 17799-based approach to insure all processes, procedures and results maintain complete network and data integrity.
ePerformax has been certified by a PCI Qualified Security Assessor that it meets the stringent requirements of the Payment Card Industry (PCI) Data Security Standard mandated by all major credit cards companies. PCI compliance mandates that ePerformax meet 12 industry-wide requirements designed to protect and secure cardholder data from being compromised. Our commitment to meeting the PCI standards is coupled with the company's own ISO 17799-based approach to insure all processes, procedures and results maintain complete network and data integrity.
