At ePerformax our business model does not have us tied to industry verticals or attempting to become a “niche” outsourcer serving targeted industries. Our approach to our business and our partnerships is designed for us to be the best performing outsourcer for each of our clients. More simply, our approach is designed to create the best contact center team you have!

Contact Center Voice Services

• Inbound Customer Service
• Inbound Technical Support & Help Desk
• Inbound Sales - Up-selling & Cross-selling
• Outbound Business - to - Business

Contact Center Non-Voice Services

• Chat
• Email

Business Processing Outsourcing Services

• Third Party Quality Monitoring
• Research & Data Mining
• Database Maintenance
• Records Management & Processing
• Document Imaging
• Data Entry & Transcription
• Claims Processing